Alex Ong Kiam Wooi
Alex Ong Kiam Wooi was born in Malaysia 1971 ( age 41).
is currently working as CFO in one of the well established hotel management
organizations in Kuala Lumpur with professional qualification of Association
Member of Chartered Management Accountant and he is also a holder of an MBA
degree. He received an honourable Award in 2001 as The Best Trainer In hotel
specializing in non verbal communication.
has conducted numerous nonverbal communication training seminars for hotel
staff and managers.
Conducted training for hotel frontline employee mainly butlers, waiters and waitress, guest services agents and housekeeping attendance on how to interpret guests gestures and touch, by body language or posture, by facial expression and eye contact. The training can improve a person to be more proactive and service oriented.
Conducted training for hotel head of department to interpret staff facial expression to enable them to show their empathy, sincerity and warmth so that they can easily get support from the subordinates without great effort taken.
To train sales personnel to understand body language through micro expression to improve their public relation skills and ability to react to close a sales.